Terms & Conditions

PLEASE READ OUR TERMS & CONDITIONS

Please note that placing your wholesale order with us (Shop The Posh Pony) and our services (defined below) are subject to the following terms and conditions. If you do not agree with these terms and conditions, you may not open a wholesale account or place any wholesale order on the website.

UPDATED - JUNE 1st 2022

Welcome to Shop The Posh Pony. Please carefully review these terms and conditions before placing a wholesale order. By applying for a wholesale account and or placing a wholesale order on the website, you consent to the following terms and conditions. These Terms of Conditions (the "Terms") are a binding contract between you and Shop The Posh Pony ("The Posh Pony", "we" and "us") when you place your order with us. You must agree to and accept all of the Terms. The following conditions apply to all retailers, and by placing an order with us, you agree to our terms and conditions.

PRODUCTS:

1.1 - The images of any product line may be software rendered and displayed on the retailers website for illustration purposes only. The actual products may be slightly different from these photographs as the colors shown may differ, depending on factors such as your hardware, software, color profile, lighting etc.

1.2 - How to Place an Order:

You can create an account through Shop The Posh Pony wholesale and place an order. You may also send in a purchase order to our email shoptheposhpony@gmail.com, using the provided templates above or your own. Wholesalers new to ordering through us must have a valid resellers license in their state/country of residence.
Please create one wholesale account per retailer to ensure there is no confusing when ordering.

MRSP:

2.1 - Any product line ordered through your wholesale account or through an email submitted order shall only be sold at or higher (to accommodate shipping markups) than the manufacturer's suggested retail price (MRSP), as determined or updated by Shop The Posh Pony from time to time

2.2 - In case you are offering discounts to sell any product purchased from Shop The Posh Pony, the aggregate value of such discount can not exceed over twenty (20%) percent of the MRSP, and any promotional event shall not be longer than two (2) weeks.

2.3 - All Shop The Posh Pony retailers wanting to clean their stock by offering more than twenty (20%) percent discount on MRSP shall obtain prior written consent from Shop The Posh Pony, which shall not be unreasonably denied. However, Black Friday Sales do not need a written request.

WHOLESALE PRICING:

3.1 - All prices are listed in US dollars. Our authorized retailers will receive fifty (50%) percent off the MRSP. Shipping charges will be calculated and added to your wholesale order.

3.2 - Prices are subject to change without prior notice. If you find that the price of any product is quoted incorrectly, we reserve a right to rectify such errors and omissions even if you have already placed your order. We will inform you about the correct price as soon as we can, and you will have the option to cancel your order or proceed with your order at the rectified wholesale price.

3.3 - Our wholesale prices and price lists of products made available by Shop The Posh Pony shall be deemed as Confidential Information, to be used by retailers only. Publishing, revealing or disseminating any Confidential Information disclosed to customers or clients is strictly prohibited without prior written consent from Shop The Posh Pony.

3.4 - Any failure to maintain the confidentiality of our wholesale prices may result in termination of your wholesale account and Shop The Posh Pony may seek compensation for damages caused by your breach of confidentiality obligations.

PAYMENT:

4.1 - Shop The Posh Pony reserves the right to add or remove payment instruments on the website in its sole discretion. You can use Credit Cards, PayPal, Apple Pay, or Google Pay to place your wholesale order. We accept all major credit cards.

DOMESTIC SHIPPING:

5.1 - Shipping charges will be calculated and added to your wholesale order at checkout on our website, or through our shipping app for submitted orders, depending on weight and destination of your shipment. All wholesale orders shipped will include insurance in case they get lost or damaged in transit, this will be reflected in the shipping price. However, packing and handling of your purchase will be free.

DELIVERY:

6.1 - We aim to deliver all orders within reasonable times. Larger orders will take longer to fulfill and can be shipped out in multiple packages.

6.2 - Larger orders and international orders may have longer processing times. In this case we will contact you immediately to notify the turnaround time of your order.

6.3 - If you place an order and your shipping address is not verified, your order may be on hold until we can reach you regarding the issue. Please ensure all addresses are verified to avoid delays or missed deliveries.

6.4 - Any processing or turn-around times mentioned thereof are based on estimates, and we do not guarantee that your wholesale order will be processed or delivered within the specified schedule. By placing an order, you agree that we shall not be liable for any delays due to force majeure events, including any non-performace by third-party service providers.

RETURNS & REFUNDS:

In the event of a cancellation or return refunds, all wholesale orders will have a non-refundable processing fee.

7.1 - We offer a 30 day return policy to our wholesale customers. We thoroughly inspect every item of your order before shipping it, however if you find that wrong, faulty, defective, damaged, or inconsistent products have been delivered, please contact us at shoptheposhpony@gmail.com to get the issue resolved.

7.2 - However, we must request a return authorization within fifteen (15) days of receiving your order. Please inspect all shipments immediately upon arrival and contact Shop The Posh Pony at shoptheposhpony@gmail.com within five (5) days of receipt of damaged or defective packages. We are not responsible for refunding the shipping amount,

7.3 - Returned merchandise will not be accepted if it has been held past the 30 days of receipt. If your customer returns a product due to a defect, please forward complaint to us at shoptheposhpony@gmail.com and we will work through the issue with you. In cases where we can, a replacement product will be sent out, otherwise a refund of the product or a store credit will be issued.

7.4 - Once we receive your return, the items will be inspected for damage, defects, or inconsistencies mentioned in your return authorization request. It shall be your responsibility to provide conclusive proof that you received a wrong, faulty, defective, damaged, or inconsistant product. If we are convinced with your claim, a replacement will be shipped without charge.

7.5 - For international orders, you will receive a credit in the amount of the product, or a refund to the credit card you purchased the product with.

7.6 - If an order is returned without any merits, you will be liable to pay a fifteen (15%) percent restocking fee on returned merchandise. You will also be accountable for the shipping charges, which shall be non-refundable. If you return an order without return authorization for a replacement or refund, any remaining amount will be credited to your wholesale account after minus twenty-five (25%) percent restocking fee on a forced returned merchandise.

7.7 - Please acknowledge that items damaged due to improper handling, misuse, or an accident, as determined by Shop The Posh Pony, will not be accepted.

WARRANTY:

8.1 - By placing an order, you agree that Shop The Posh Pony makes no warranty, whether expressed or implied, regarding the merchantability of any product line made available on the website. You also agree that Shop The Posh Pony shall not be liable for any misrepresentation or misuse of its products by you, customers or the end users, and indemnify Shop The Posh Pony from actions and proceeding that may emanate from such misrepresentation or misuse.

CHANGES & UPDATES:

9.1 - Shop The Posh Pony reserves the right to modify or replace these terms and conditions to accommodate any changes in its business or as required by law. However, if these terms and conditions are substantially modified, we will publish an update on this page or send an email notification to your registered email address.

9.2 - Please regularly visit this page to stay updated or before placing another order. Once published and notified, the modified Wholesale Terms and Conditions shall replace and supersede all previous versions of these terms and conditions unless any provision is retained in the modified terms and conditions. Submitting an order or otherwise using your wholesale account after any such modification shall be construed as your explicit consent to accept the modified Terms and Conditions. If you do not agree with any such modification, you can discontinue the services.

CONTACT US:

If you have any concerns or queries regarding the wholesale terms and conditions hereof, please contact us at shoptheposhpony@gmail.com. We will respond to questions as soon as we can.